We ship all orders via private courier services or Australia Post, and in some cases we may deliver ourselves (Sydney Metro). Tracking numbers are provided by email at the time of shipment.
Persons ordering alcoholic beverages must be over 18 years of age. Alcoholic beverage deliveries must be signed for by a person over 18 at the time of delivery.
Our aim is to get your wine to you in the most efficient and reliable way possible, and we appreciate your understanding. If you're having issues with your delivery, please contact us directly at firstname.lastname@example.org. We have direct communication channels with our couriers and can get answers quickly for you.
Given the delicate nature of our products, we also try and avoid shipping in exceptionally hot weather. If we foresee any delays to your order, we will contact you immediately.